1. Delivery Overview

At JacquardRise, we strive to deliver our exquisite jacquard and embroidery collections to you as quickly and safely as possible.

Total Delivery Time = Processing Time + Shipping Time

2. Order Processing

Because our garments involve intricate jacquard textures and delicate embroidery, each piece undergoes a rigorous quality inspection before dispatch.

• Processing Time: All orders are processed within 5 business days.

• Note: Processing does not occur on weekends or public holidays.

3. Shipping Methods, Rates & Estimated Timelines

We offer reliable global shipping. Estimated transit times start after the order has been handed over to the carrier.

4. Destinations We Serve

We currently ship to the following regions:

• Europe: France, Germany, Belgium, Italy, UK, Spain, Northern Europe, and Eastern Europe (covering 30+ countries).

• Asia: Japan, South Korea, Singapore, Thailand, Vietnam, UAE, Saudi Arabia, etc.

• Oceania: Australia and New Zealand.

• Americas: USA, Canada, Brazil, Argentina, Chile, etc.

• Africa: Egypt, Morocco, South Africa, and more.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can monitor your package's journey directly through our "Track Order" page or the carrier's website.

6. Important Notes

• Customs & Duties: Customers are responsible for any applicable customs fees, taxes, or duties incurred in their destination country.

• Address Accuracy: Please ensure your shipping address is correct at checkout. JacquardRise is not responsible for packages delivered to incorrect addresses provided by the buyer.

• Delays: While we aim for punctuality, shipping times may be affected by customs clearance or extreme weather conditions.